Terms and Conditions
Welcome to Timezer! By using our services, you agree to the following terms and conditions. Please read them carefully.
Definitions
- Company: Timezer, located at 146 Claremont Road, Swanley BR87QT
- Services: The scheduling management software provided by the Company
- User: Any individual or entity using the Services
- Free Plan: The subscription plan with no monetary cost and limited features
- Paid Plans: Subscription plans requiring payment and offering additional features
Subscription Plans
Free
- Limited functionalities:
- Maximum of 20 appointments/month.
- Email notifications only.
- Email support only.
- No payment or credit card details required for this plan.
- Anonymized data may be used for marketing, research, and analytics.
- Service quality and availability are not guaranteed.
Professional
- Unlimited appointments and enhanced features:
- Custom branding available for your business.
- Access to priority support.
- Valid payment information is required for this plan.
- Data will not be used for commercial purposes without explicit consent.
- Billed monthly.
User Data
Data Collection
The Company collects user data necessary for providing the Services, such as
- Appointment details
- User contact information
- Usage statistics
Data Usage
- For Free Plan users, anonymized data may be used for:
- Improving the Services
- Marketing and advertising
- Statistical analysis
- For Paid Plan users, data will only be used to provide the Services, maintain quality, and comply with legal obligations.
Data Protection
At Timezer, we are committed to protecting the privacy and security of your data. We adhere to all applicable data protection laws and regulations, including the UK GDPR and other international privacy standards. By using our services, you entrust us with certain personal and business information, and we take this responsibility seriously.
How We Protect Your Data
- Data Encryption: All sensitive data is encrypted during transmission and storage to ensure its security.
- Access Controls: Only authorized personnel have access to your data, and access is granted based on a need-to-know basis.
- Regular Audits: Our systems are regularly reviewed and audited to ensure compliance with data protection regulations and to address potential vulnerabilities.
User Rights
As a user, you have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Data Portability: Obtain your data in a machine-readable format.
- Update or Correct Information: Request corrections to any inaccuracies in your data.
- Delete Your Data: Request the deletion of your personal data, subject to legal and contractual obligations.
Use of Data
We collect and process user data solely for the purpose of providing and improving our services. For users of the Free Plan, anonymous usage statistics may be collected and analysed to enhance the platform's functionality. No personally identifiable information is shared or sold to third parties.
Contact Us
If you have any questions or concerns regarding our data protection policies or your rights, please contact us at:
Email: support@easybookpro.com.br
Your trust is our priority, and we are committed to maintaining the highest standards of data protection compliance.
Payment and Billing
- Paid Plans are subject to recurring payments based on the selected billing cycle.
- Payment failure will result in suspension or termination of the Paid Plan.
- Users may cancel their Paid Plan at any time in the account settings. Refunds are not issued for partial billing periods.
Service Termination
- The Company reserves the right to terminate or suspend user accounts for:
- Violations of these Terms
- Non-payment for Paid Plans
- Actions harming the Company's reputation or operations
- After termination, users will lose access to all features associated with the subscription plan.
Limitation of Liability
- The Company is not responsible for
- Data loss due to user negligence
- Interruptions or delays in services caused by factors beyond the Company's control
- Indirect, incidental, or consequential damages arising from the use of the Services
Intellectual Property
- All content, trademarks, and software associated with the Services are the intellectual property of the Company.
- Users are granted a non-exclusive, non-transferable license to use the Services.
- Users may not copy, modify, or distribute any part of the Services without prior written consent.
Changes to the Terms
The Company reserves the right to update these Terms at any time. Users will be notified of significant changes via email or in-app notifications. Continued use of the Services after modifications constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be submitted to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
For questions or concerns regarding these Terms, contact us at
Timezer, located at 146 Claremont Road, Swanley BR87QT
support@easybookpro.com.br
https://timezer.com/businesses
Phone: +55 11 98694 3717